Who These Guidelines Apply To
These guidelines apply to everyone who uses a Fuesera LLC service — FlowMads™, HostGuru™, and The Mat’ community forum — whether you are a studio, a teacher, or (in the future) a student. They work alongside our Terms of Service, Privacy Policy, and Cancellation Policy; where they overlap, the Terms of Service governs.
The Short Version
- Be honest. Real names, real credentials, real photos, real reviews.
- Be respectful. Treat studios, teachers, and staff the way you would in a shared practice space.
- Be reliable. Honor your bookings and communicate early when something changes.
- Keep it safe. No harassment, discrimination, or dangerous advice — on the platform or in person.
Adults Only (18+)
Fuesera LLC services are for adults aged 18 and over. Accounts identified as belonging to minors are removed. Do not post content that sexualizes minors or attempts to recruit users under 18 — doing so results in immediate, permanent removal and, where required, a report to authorities.
Professional Conduct
For teachers: represent your certifications, insurance, and experience accurately; show up prepared and on time; follow each studio’s space rules; and respect student consent boundaries, including around hands-on adjustments.
For studios: describe your space, pay, and expectations accurately; pay through the platform as agreed; treat visiting teachers as professionals; and keep your facility safe and as described in your listing.
For everyone: keep payments on-platform. Attempting to move platform-originated bookings off-platform to avoid fees undermines the escrow protections both sides rely on and may lead to account action.
The Mat’ — Community Forum Standards
The Mat’ is our space for the yoga community to share practice, teaching, and business wisdom. In addition to everything above:
- No medical claims or diagnosis. Sharing experience is welcome; presenting yoga as a treatment or cure, or giving individual medical advice, is not.
- No spam or undisclosed promotion. Occasional, relevant self-promotion is fine; repetitive posting, affiliate bait, and disguised advertising are not.
- Critique ideas, not people. Disagreement about styles, lineages, or business practices is healthy. Personal attacks, pile-ons, and call-out threads are not.
- Protect privacy. Do not post anyone’s personal information, private correspondence, or photos of identifiable people without their consent.
Content That Is Never Allowed
- Harassment, hate speech, or discrimination based on race, ethnicity, religion, gender, sexual orientation, disability, body type, or age.
- Threats, incitement, or glorification of violence or self-harm.
- Sexually explicit content, or sexual advances in professional contexts (bookings, applications, messages).
- Fraud: fake credentials, fabricated reviews, impersonation, payment scams, or manipulated ratings.
- Illegal activity, including promotion of illegal substances at classes or events.
Reporting and Moderation
Every post, comment, profile, and message thread can be reported in-app. Reports go to our moderation queue and are reviewed by a human — typically within 48 hours. We may remove content, restrict features, or suspend accounts while a report is investigated. We do not disclose who filed a report.
If you believe someone is in immediate danger, contact local emergency services first, then report to us.
Enforcement
Enforcement is proportional. Depending on severity and history, actions range from a warning, to content removal, to feature restrictions, to temporary suspension, to permanent removal. Reliability issues with bookings (no-shows, late cancellations) are handled under the Cancellation Policy’s strike system. Fraud, safety threats, and conduct involving minors skip the ladder — they result in immediate permanent removal.
If you believe an enforcement action was made in error, reply to the notification email or contact us — a human will re-review it.
Changes to These Guidelines
We will update these guidelines as the community grows and will note material changes on this page. Continued use of Fuesera LLC services after changes take effect constitutes acceptance.
Contact
Questions about these guidelines or a moderation decision: Contact & Support.