These Terms are a binding agreement for using HostGuru™. The essentials up front: you must be 18 or older (Section 2); HostGuru™ is a space-rental marketplace — the rental itself is between the studio and the practitioner, and each side carries its own responsibilities for the space and the event (Section 4); bookings are paid 50% at confirmation and 50% at completion (Section 6); our Cancellation Policy is part of this agreement (Section 7); and Section 10 includes an arbitration agreement and class-action waiver, with a 30-day opt-out.
Welcome to HostGuru™. These Terms of Service (“Terms”) are a legal agreement between you and Fuesera LLC, a North Carolina limited liability company (“Fuesera,” “we,” “us,” or “our”). They govern your access to and use of HostGuru™ — our marketplace connecting studio owners who have available time slots with practitioners who need professional space — together with any related features and services (the “Service”).
By creating an account or using the Service, you agree to these Terms. If you don’t agree, please don’t use HostGuru™.
1. About these Terms
These Terms apply specifically to HostGuru™. Fuesera also operates other products — The Mat’, FlowMads™, and Sway — which have their own terms. One Fuesera account can access all of our products, but you join each product individually, and each product’s terms apply only to that product.
Two other documents work alongside these Terms and are part of your agreement with us:
- Our HostGuru™ Cancellation Policy, which governs cancellations, deposits, and refunds, and is incorporated into these Terms by reference (Section 7).
- Our Privacy Policy, which explains how we handle your information.
2. Who can use HostGuru™
HostGuru™ is for adults. You must be at least 18 years old to create an account or use the Service. When you register, we ask for your date of birth to confirm this, and you agree that the information you provide is accurate. Misrepresenting your age is grounds for immediate termination, and if we learn an account holder is under 18 we will remove the account and the associated personal data, consistent with our Privacy Policy.
You must also have the legal capacity to enter binding contracts, provide accurate registration information, and comply with the laws that apply to you. At launch, the Service is offered to users in the United States.
3. Your account and your role
You participate as a studio (offering space) or a practitioner (renting it) — yoga teachers, sound healers, Pilates instructors, workshop hosts, and similar professionals. You’re responsible for keeping your credentials secure and for activity under your account; tell us promptly at help@fuesera.com if you believe someone has accessed it without permission.
4. What HostGuru™ is — and what it isn’t
HostGuru™ is a marketplace and relationship-management service: listings, booking, messaging, scheduling, and payment all flow through the platform. But the rental itself is between the studio and the practitioner, and each side carries its own responsibilities:
- Studios represent that they have the legal right to offer the space, that it is safe and suitable for the class types they’ve indicated, that it complies with applicable laws (including occupancy, safety, and insurance requirements for their premises), and that they will honor approved bookings. Studios define what kinds of events they will and won’t host, and approve each booking before it’s confirmed.
- Practitioners are independent professionals, not employees or agents of Fuesera or of any studio. They are responsible for their own event — their participants, their professional conduct, their own insurance where appropriate, and their own taxes.
- Fuesera operates the platform and processes payments. We are not a party to the rental, we don’t control either party’s premises or events, and we don’t guarantee that any space will be booked or any booking will be profitable.
5. Listings and bookings
Listing a space is free; Fuesera charges a platform fee as a percentage of each completed booking, disclosed before you commit. Once a studio approves a booking, it is contractually binding on both parties under these Terms and the Cancellation Policy.
HostGuru™ works because commitments made on it are honored and because the marketplace stays whole. You agree to keep HostGuru™ relationships on HostGuru™: don’t use the Service to find a counterparty and then move bookings or payment off-platform to avoid these Terms or platform fees. Repeatedly circumventing the platform is grounds for termination.
6. Payments
Payments are processed by Stripe, our payment processor — we never see or store full card numbers. A confirmed booking is paid in two parts: 50% as a deposit when the booking is confirmed, and the remaining 50% charged to the same saved payment method when the event completes. By confirming a booking you authorize both charges. Studios receive their payout, minus the platform fee, after the event completes. Where a charge requires additional authentication from your bank, we’ll notify you to complete it, and the booking finishes when the payment succeeds.
Each party is responsible for its own tax obligations on amounts earned through the Service.
7. Cancellations & refunds
Our Cancellation Policy is part of these Terms and is incorporated by reference. It sets out, plainly and specifically, what studio and practitioner cancellations cost at each notice window, how deposits and refunds are handled, how our strike system works, and how documented force-majeure events are treated. By using the Service you agree to it.
8. Conduct on the Service
You agree to use the Service only for lawful purposes, to keep listings and profiles accurate, and not to interfere with or disrupt the Service, attempt unauthorized access, scrape or harvest data, post false reviews or manipulate ratings, or use it to send spam or malicious code.
9. Suspension, termination & leaving
You can stop using HostGuru™ and delete your account at any time — see our account deletion page and Privacy Policy for exactly what happens to your data. Records we’re required to keep for legal, tax, or marketplace-safety reasons are retained in anonymized form as the Privacy Policy describes, and payment obligations already incurred survive account deletion.
We may remove listings, suspend, or terminate accounts that violate these Terms, engage in fraud, harm other users, or where necessary to protect the community or comply with the law. Where reasonable, we’ll act proportionately and let you know; conduct that puts people at risk may result in immediate action. Sections that by their nature should survive — payment obligations, disclaimers, liability limits, and dispute-resolution terms — survive termination.
Disclaimers & limitation of liability
We provide the Service “as is” and “as available.” To the fullest extent permitted by law, Fuesera disclaims all warranties, express or implied, and is not liable for the condition or suitability of any space, for the acts or omissions of studios or practitioners, for what happens at an event, or for any indirect, incidental, special, consequential, or punitive damages. To the fullest extent permitted by law, our total liability for all claims relating to the Service will not exceed the greater of one hundred U.S. dollars (US$100) or the total platform fees you paid us in the twelve months before the claim arose. Some jurisdictions don’t allow certain limitations; where that’s the case, our liability is limited to the smallest extent permitted by law. Nothing in these Terms excludes anything that can’t lawfully be excluded.
10. Resolving disputes — arbitration & class-action waiver
Please read this section carefully — it affects your legal rights. It requires most disputes between you and Fuesera to be resolved through individual arbitration rather than in court, and it waives your right to participate in a class action. You have the right to opt out within 30 days, as described below, and opting out won’t affect any other part of these Terms or your use of the Service.
10.1 Talk to us first
Most concerns can be resolved quickly and informally, and we’d genuinely prefer that. Before starting arbitration, you agree to first contact us at help@fuesera.com with a short description of the dispute and what you’d like to resolve it. We’ll do the same if we have a dispute with you. If we can’t resolve it within 60 days, either of us may proceed to arbitration.
10.2 Agreement to arbitrate
Except for the matters described in Section 10.5, you and Fuesera agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration, rather than in court. This agreement to arbitrate is governed by the Federal Arbitration Act. The arbitration will be administered by a recognized, neutral arbitration provider under its consumer arbitration rules, and may be conducted by phone, video, or written submissions, or in person at a mutually agreeable location in North Carolina. The arbitrator decides the substance of the dispute; a court decides any question about the enforceability of the class-action waiver in Section 10.4.
10.3 Costs of arbitration
We want cost not to be a barrier to a legitimate claim. Consistent with the arbitration provider’s consumer rules, we will pay arbitration filing and arbitrator fees for any claim where those rules place a disproportionate share on a consumer, except where the arbitrator finds your claim was frivolous or brought for an improper purpose. Each party otherwise bears its own attorneys’ fees, unless a law or the arbitrator provides otherwise.
10.4 Class-action waiver
You and Fuesera agree that each may bring claims against the other only on an individual basis, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. If this waiver is found unenforceable as to a particular claim, that claim — and only that claim — will be severed from arbitration and may proceed in court, while all other claims remain in arbitration.
10.5 Exceptions
Either party may bring an individual claim in small-claims court if it qualifies, and either party may seek injunctive or other equitable relief in court to protect its intellectual property or to stop unauthorized access to or misuse of the Service. Nothing here prevents you from reporting a concern to a government agency.
10.6 Your right to opt out
You can opt out of this Section 10 without affecting any other part of these Terms. To opt out, email help@fuesera.com within 30 days of first accepting these Terms, with the subject line “Arbitration Opt-Out” and your account name. If you opt out, disputes will be resolved in the courts identified in the following section. If we make a material change to this section in the future, we’ll notify you and you’ll have the same opportunity to opt out of the change.
11. Governing law & venue
These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws rules. The Federal Arbitration Act governs Section 10. For any dispute not subject to arbitration, you and Fuesera agree to the exclusive jurisdiction of the state and federal courts located in North Carolina, and you consent to venue there.
12. Changes to these Terms
HostGuru™ will grow, and these Terms may change with it. If we make a material change, we’ll let you know through the Service and, where appropriate, by email, before the change takes effect. The “Effective” date at the top of this page tells you which version is current. If you keep using HostGuru™ after a change takes effect, you’re agreeing to the updated Terms; if you don’t agree, you can delete your account.
13. General
These Terms, together with the policies they incorporate and our Privacy Policy, are the entire agreement between you and Fuesera regarding HostGuru™. If any provision is found unenforceable, the rest stays in effect. Our not enforcing a provision on one occasion doesn’t waive our right to enforce it later. You can’t transfer your rights under these Terms without our consent; we may transfer ours in connection with a merger, acquisition, or sale of assets, or by operation of law.
14. Contact us
Fuesera LLC · North Carolina, USA · General & support: help@fuesera.com · Privacy & your data: privacy@fuesera.com